They have helped me to get my project going. And they are always ready to help.
They even give answers on things that are not extension related, but where my fault. I f.e. forgot to add the component.php in my root folder of my template. They pointed me on that.
I'm very satisfied with the support and the extension. I can anybody recommend this extension/maker.
Extension works very well and is easialy installed. I had some troubles with last updates but after I submitted my question at the locked forum (payed subscribers) I got a fast and good response. Several times. Excellent.
I even had a small problem with a subcribtion field that was corrected by the developer. When I asked him what he did, because I have a sistersite (not payed) with same problem he gave me the solution. Now I'm happy and -very important- my client is happy.
I will be supporting this extension by paying the yearly fee to get support. Because it's worth it and the support is really fast, accurate and friendly.
That I do not rate it as excellent is that it misses some features I would like, but they are very specific for the sites I run for my client. I think I have to work with a developer to fulfill these needs in the far future.
They gave me excellent support and where very helpful. Support is generally within 24 hours. Finally theyt installed a scroller on my website (I made a temporarily login) and this scroller works exactly as my client wants it. And it works in all browsers.
As I said in the first line. I'm very critical, and mostly very annoyed with suppliers. But I would recommand MoeDesign for everybody that wants that kind of product on your (Joomla) website.