When you are using SEF urls it can be frustrating finding the right URL for articles and stuff - especially when you have to make a menu item just to get a URL. This thing is going on my must have list. I only wish there was a similar solution for my old 1.0.x site.
Had a small problem after a install error on one of my sites - but got a quick email back from Mike telling me how to solve it. Awesome support ;)
A quick read of the guide and you're up and running in half and hour - give or take the size of your form. It's actually really user friendly and you can dive straight in and start building your form without the manual.
I had problems installing the 1.5 Trial on my server so I looked on the forum. After a bit I tried dropping a support ticket. I got a reply back real quick with advice and in the end got them to install it for me (I had problems removing it from my Joomla install). All this and I was not even a paid user!
Great product topped off by a great team behind it. The license fee is very reasonable and I will be using this on all future Joomla sites.