As to tech support, when I encountered a js conflict with a tabs module, they immediately resolved the issue.
SuperJoom is a quality developer and I look forward to moving my video players to their html5 video player.
I hope they have plans to expand these great little modules into full components
This extension works well and the tech support is exemplary - quick, polite and knowledgeable. After guiding me to resolve some minor settings, I was still having a display issue. Dennis suggested reencoding the mp4s which was the perfect solution. And all of this with in just a few email exchanges.
I was happy to make a donation in support of this efficient module and great tech support.
All the pieces of this extension (component, module and plugin) work exactly as promised.
The quick, friendly, effective support that the developer provides is exemplary. I had a problem on one site that I couldn't solve and contacted support. When patient directions didn't resolve the issue, Douglas went in and found one relatively obscure setting out of whack and resolved the issue. This all took place within a few hours. The bar for other developers support has been raised very high.
The tech support from jootab has been wonderful. When I had difficulty navigating the set up on the Facebook app side, they quickly arranged a team viewer session and walked me through it.
I installed the entire suite - Jootab Template, Fan Gate, viral pay Tweet and viral pay Facebook.
and in the very short time they've been active they've vastly increased the traffic at both the FB fan page and the website.
Thanks Jootab. Keep up the good work!
The only thing that prevents it from being Excellent is that there is currently no way to define the display order of the albums.
The developer listens to the users and adds feature, bug fixes and updates on a very timely basis. He also frequents the dtregister forum regularly and answers pressing but non-urgent questions accurately and provides detailed information .
When I experienced a glitch when I updated to the 1.5 native version from the legacy version the developer made sure I got back up and running with out any losses. I was down 3rd or 4th in the cue of a very few people experiencing that particular issue so there was a slight but reasonable delay, but he resolved the issue perfectly.
If they'll add barcodes so check-in at the event can become seamless, and implement % discounts rather than fixed rates so you don't have to define a separate discount category field for each price point, the component will be excellent.
If they then integrate event creation and end the reliance on jevents, the system would be near perfect.