Honestly, this is the best experience I have had with any component programmer/owner. Every single request I put in, was answered immediately!! Mr. Vinoth, simply would ask me for my ftp account credentials, and he would make all the changes/fixes himself!!! He literally did this 4-5 times for me. Every request I put in, he made the change, and improvement, and then thanked me for it, afterwards! I swear. I give Mr. Vinoth a 10++++ on his support!! Truly a professional. This component was worth every penny/dime/cent of what we paid for license. I am going to use this component on every website I do. This is the best video component Joomla has, but Mr. Vinoth was 10,000 cakes on top of it!! Seriously. I am so satisfied!