I have been working almost exclusively with Joomla for a few years now and used many different extensions. I have had very few negative experiences with 3rd party developers and many positive experiences, but believe me when I say that dealing with Hikashop in general and Hikashop support specifically, has been the highlight of my experiences so far. I had a very specific need which involved collecting data from the Hikashop cart and sending it to an IIS webservice to generate unique software registration keys and the Hikashop support did not quit until I had the issue resolved. This is not only a team of skilled developers, they are also a group of patient, knowledgeable, and helpful people that deserve the full support of the Joomla community. Awesome extension! Awesome company! GET THIS EXTENSION!