This extension comes with tremendous amount of documentation, but you can also get paid support that starts at about 8 euro. For me the installation was OK but the setup was not so smooth mainly because I did not read the instructions, but Nicholas help me out right away pointing out the obvious. With guys like me I don't know when he has time to sleep :)
BTW the support you pay covers more than one extension like Akeeba Backup, Akeeba Admin tools, etc. so the little money you pay in support goes a long way and if you are an experienced Joomla user you have all these extensions for free. In my opinion we all need to support our great Joomla developers with as little as you can to encourage them to continue their work.
It works perfect and it is easy to install. The support team is very helpful and they respond fast to your questions or even give you one on one help. Great work guys!
I was not dissapointed at all it works fine and is very easy to install even for someone that is not a joomla expert. The Tigra team works hard to help new users and to come up with cool looking stuff. EXCELLENT!