After doing a lot of research I found Active Helper and read the reviews. This decided me. Having excellent support is crucial for me and even though it took me a few hours to install, set up and start testing (becaue I'm not a developer), I had the bones of everything working but with a few glitches I couldn't figure out. I emailed the problems to Peter and overnight (because we're in different time zones) he fixed them. I woke up the next morning and it was all as I wanted it!
The only thing that is missing is documentation for the Support Panel that runs this program. That would have saved a lot of my questions to Peter.
I agree with other requests that it would be good to block my IP as a lead.
I will definitely recommend Active Helper to my web developer.