No email to at least the site owner when a submission is made makes it useless.
Inability to delete submissions.
Could use some spam protection. Right now it has been spam bait more than anything.
Many thanks for your feedback.
There have been a lot of improvements in the product since your feedback.
Now admin will get the mail when a enquiry is made.
Also Admin can choose to delete a particular submission.
And captcha is also added to avoid spamming.
In addition to these, there have been a number of new features been added. Check the details out at http://www.joomlatag.com/JTAG-HelpDesk-pid25-cid66.html.