I was stuck trying to figure out how to have response to checked boxes included in my record forms (Breezing Form Trinity). I sent off support inquiry, and received response from Markus with some suggestions of how to solve. That still did not resolve issue, so I took a couple screenshots and sent them off to support. Because he could now see my screen, Markus told me what to do. Problem solved! This is a first class product with first class support.