Sorry for trouble, but for support and services you can contact us with lots of medium like our contact us module (http://www.joomlaxi.com/contact-us.html), our twitter account (https://twitter.com/#!/joomlaxi), our facebook page (http://www.facebook.com/JoomlaXi), our support forum (http://www.joomlaxi.com/support/forum.html) or at our email address firstname.lastname@example.org.
We are always happy to provide prompt support to our customers.
fantastic having the download button - shame it doesn't download though. you have to right click save as to download - otherwise it opens in another browser as others have said.
sometimes it doesn't show all of the mp3s in the directory - i'm still trying to figure out why this is - haven't found a fix so far. BUT it doesn't always do this - sometimes it shows all of the files.
out of all the players (actually i tell a lie, i've tried all the FREE payers in the jed) this one is by far the ultimate. looks nice, feels nice, works very well. I love how it picks up the id3 tag.