We bought this component. its not really cheap, but we wanted to have a good component.
but after installation, we saw that we can absolutely nothing configuring, because everything is encrypted. also the support is very poor... in the forum there is no one who is willing to help or answering any questions!
you have to make 3 different user accounts!!!
1 for the forum
1 for the "helpdesk" (pfff...helpdesk)
1 for buying the software...
this is far away from an easy way of good support.
you can really nothing change or edit in the backend!