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justmebg

Reviews(4)
 
byjustmebg, February 14, 2013
Community Surveys
I've been looking for a while for a survey component to use with my very active JomSocial site. I've bought and tried a number of them, and none are exactly what I need. This one isn't exactly what I need either, but the HUGE difference is that the development team was immediately willing to consider modifications. I needed a JomSocial plugin, and they had one created in a matter of days! It's still a work in progress, but the existing functionality is perfect for a social site, and I can't wait to see what comes as this product continues to be developed! I'll definitely be looking to CoreJoomla for more components in the future.
Freestyle Support
Even though it's a young product, I decided to give Freestyle Support a try because it is the first component I have seen that offers a comprehensive support portal.

The good stuff:
-It looks nice on the front end
-The FAQ function is awesome
-The knowledge base works great with the glossary
-The support has been helpful and relatively timely

A couple of things that I am looking forward to as they develop this product:

-integration with Community Builder (link to profile, tab for users to see their tickets, maybe even the ability to pull in CB field values to the ticket)

-A little more flexibility in the how the FAQ functions when accessed through the portal instead of a menu

-A support staff module that would show action item counts

-some ability to define the rules for auto-assigning tickets

-a little clean-up on the formatting of the ticket itself; it's a wee bit hard to read sometimes and doesn't always line up right

-a user forum where we can see the issues other people are having and how they were resolved, make feature requests, etc.

All that said, this is a great start, and I can't wait to see how this product matures. I look forward to coming back with a 5-star review!
byjustmebg, April 23, 2011
The Geocode Factory
There were a few stumbles on my site getting this to run, and the developer responded very quickly and helped me fix the issue. Also a happy surprise that this is 1.6 compatible as of today, great news for when we migrate our large community site!
byjustmebg, December 23, 2010
FJ Related Articles Plus
This is exactly what I was looking for! Simple, easy to use and effective. Thanks for making this module!