kelley
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bykelley, April 14, 2010
We're a full service ISP and Web Dev firm and hardcore Joomla users. We've tried most of the trouble ticket, help desk and knowledge base components on the Joomla Extensions site and found them either too restrictive, too basic or just plain non-functional.
Not only is ProDesk clean and professional looking, its smart design makes customization easy. The greatest value however is the customer support. When I misconfigured a setting, I simply filled out a ticket on the JoomlaShowroom site and was contacted in about 5 minutes! The support staff went into my site and disgnosed and corrected my setting.
Not only is ProDesk clean and professional looking, its smart design makes customization easy. The greatest value however is the customer support. When I misconfigured a setting, I simply filled out a ticket on the JoomlaShowroom site and was contacted in about 5 minutes! The support staff went into my site and disgnosed and corrected my setting.


