Sorry you had a bad experience with the support. Because of the amount of messages on the forum I'm not in a position where I can help everybody. I would not be able to breathe if I did so. If you want help other than from the community, either contact me through the contact form or even hire support if it's not fast enough for you likings. But an experience is an experience, thank you for sharing yours. Kind regards Alex Jonk, Pageworks
The PRO version was updated in April 2009 featuring new popup engines (10 in total) to offer more possibilities in the case of a conflict. You are advised to upgrade to v2. The free version will also be updated very soon, so we can add support for the K2 component as well.