kitepascal
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bykitepascal, May 3, 2010
But I need to know who is the "guest" i'm chatting with!
My solution:
I link the Support image to a hidden menu item.
This menu item links to an article which has the Google Chat site included as an iframe AND a simple Instruction for a self written content plugin.
{mailto}USERID{/mailto}
Everytime a logged in user enters the chat you will receive an email withe the "guest-chatter's" Name and the Domain of the site they klicked the support button.
If you like to make use of my solution, just send me a message over kiteflow.com (footermenu: Kontakt)