When I first saw this chat bar I was impressed. I looked around and this seemed like the best designed and works with JomSocial which I needed. I love the look and feel of this and after testing the chat feature, it works great. I have found a few minor issues but not sure yet if that is my site or the chat bar. Regardless, I have emailed them and used their ticket system and they have so far provided great support. The reason I have not given them an excellent rating is because the chat bar needs more features. The major thing for me that is missing is the ability to add modules or links to the bar. There is a lot of space on this bar that can be used for like adding follow me social media icons, additional links, or other information. I think once I have the ability to customize the bar to fit my needs I will give them an excellent rating. I hope they do in the next update. BTW, I used the paid version.
Hi, Thanks a lot for your feedback. We have added this feature to our feature tracker & shall be adding it in the next major update.