kray
But because the software didn't work and I asked for support, they would not let me transfer the support licence to the correct domain less than 2 weeks after my purchase.
They claim they can't switch the domain because it would cause abuse on their ticket system with unsupported domains, which is a load of crap because they still only have one URL to support if they changed it, and would no longer be obligated to provide support to the old URL.
I just got the final site from my programmer and now can't even use the software I purchased for it. They want me to purchase another licence despite it being blatantly obvious that I am not running it on the other domain and not wanting any further support for it. Not to mention that the support they did provide didn't even fix the problem.
The only help provided was pretty much 'turn on caching', 'clear caches' and 'flush caches'. They never visited my site or provided in depth support on anything. They spent more time defending their policy than it would have taken to change the URL and get the problem fixed.
It is understandable that we would not make any effort to fix the issue on a domain that did not have an active license. For information regarding what we do and do not support, please refer to our TOS ( http://www.corephp.com/corephp-terms-of-service.html ).
We provide support a development site for each license but the two sites for which support was requested were completely different and did not appear remotely related in design, naming, URLs, or content. Our policy is to not change the "Supported site URL" after it has been supported because a user could then change the site every time they wanted support on a new domain and we might end up supporting several websites per license. Our products' prices are calculated knowing that we will be supporting one installation per license.
You said in your ticket that you were having the same issue on both of the sites you requested support on. Since one of them has an active subscription, we could fix the issue on that site and you could fix it on the other site if you wish to not purchase another license.
I believe most of the issue comes from the statement "I gave the URL I was testing the software on thinking I would simply change it later" which is something we do not do. This is why we encourage any prospective user to familiarize themselves with our aforementioned TOS and ask any pre-sales questions they may have.
If you need anything else, have any questions, or would like us to look into your initial technical issue, let us know.
Kindest regards,
Andy Poorman
Thanks
It actually worked as it was supposed to, and made my life a lot easier.
Thanks for this! The only thing I would like to see is to have the option of FB 'Like' or 'Share'
The JED should really start screening what gets posted. If you don't have documentation or contact for customers to get ahold of you, you should not be allowed to post.
Thanks for review. All suggestions are accepted. Now you can contact me.
Other than no live support, this component is fantastic and full featured. Keep up the good work.
Thanks for the review! :-) just to let you know we are currently developing a live chat for support module as we speak! so keep a look out for it - won't be long now!
Emily
The other thing I thought was kind of lame was the 'Free Release' with only Blog and Pages, and you have to pay 99Euro (Same Price as Zoo 1) to get anything useful out of it (the Apps). They should really sell the apps individually since 99% of purchasers are only going to use one, maybe two of them.
If your looking for an easy to use and implement system for testimonials or reviews, this is a great start!
1. You can update Joomla with the click of a button
2. You can stay up to date across multiple sites you run with the subscription service (Can you say time saver??)
3. You can keep your extensions up to date with their subscription service too!
Check it out, I am very pleased with this product.
well worth the money
Thanks for your hard work and clear thinking when coding this component!!!
PHPlist forums were NO help at all, and Unfortunately JoomLord has no 30 day money back guarantee. Now I am out the money and have a component I will never use.
Great alternative to Google Analytics with more features!
Maybe future versions. Nice component though.
Actually we decided not to use regular Sections/Categories because they are a little bit limiting. SimpleLists offers a different content-type which is not the same as an article.
What you're looking for is something like SimpleLists allowing you to choose different layouts for regular articles. For sure we look into solving this with SimpleLists, but I wonder if this should not be a different extensions.
Easy to setup, easy to get going. The Developer is super friendly and helpful as well. Thanks for helping me with my issue!
I had a few issues right at the start (Because of my country setting) and kksou was very kind and helped me figure out everything.
We need more Joomla! developers like this!
Now, both my Joomla site and my forum get backed up nightly at Midnight. Thanks for the awesome work!