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kylestevens

Reviews(1)
 
bykylestevens, August 8, 2012
1 of 1 people found this review helpful
Banckle Live Chat
It is a good app, but it takes you away from your site, outside of your own controls to their site. The app is clean and has an impressive amount of tools.

I just don't think you should have to leave your own site to use a joomla module
Owner's reply

We appreciate your feedback. Your website visitor will be using the Joomla module to talk to your chat operators. However, just as you've mentioned, for the amount of tools and consistent pace to add more valuable customer support functions for live chat agents, a dedicated platform makes it easy to manage live chat support.