I have bought a dozen plus Joomla tools, the best ones typically aren't free and have never had the kind of amazing support I've had with Joomla Rulez and their JW Joomla player. I was deciding on this vs Flow Player and had many questions to which they replied within an hour and then had more questions in which they replied. I still wasn't sure but decided to take the plunge and hope their after purchase support was the same. It was, I had a few questions and they answered again very quickly and had more questions and they again answered and in timely manner. I use this extension to embed youtube videos on my site with facebook and twitter sharing, it shows video in HD format as well and I had to have the Google analytics plugin to know which videos people are watching. It just works and again the support is the best I've ever run across in buying Joomla plugins. I got it working on my site, embarrassed to say, without really even reading their manual, that's how good their replies to my questions were!