We have used several chat components and we have to say this chat component works fantastic and more then that, one has to consider what type of support will I get if I use this product? Speaking for our entire team at Lifsnetwork, The Techjoomla support staff is not ONE of the best, THEY ARE THE BEST!!!!. If you take the time to allow them to help, they will resolve any issue. All Components and variables are not without issues but This support team ROCKS!!!! and that makes the difference.