On seeing the demo and subsequently purchasing / installing the product, it looked promising and would allow us to achieve the synergy we needed between SugarCRM and Joomla.
After installing the component and trying many different ways of trying to configure so that we capture leads and contacts from Joomla frontend into Sugar CRM we had to admit defeat and turn to technical support for the product.
Online there are a number of guides and even videos that we reviewed against our installation.
Still no luck! We have been trying to get a response now via email (the only available contact method for this company) for TWO months.
You have sent your issue on 13/05/2009 in a wrong email address, but our support team haven't received it until 19/05/2009 (in the proper support address) and resolved it in the same day, not after two months!
As mentioned in our terms, please send your issues by email to email@example.com, and you will have a quick response.
Please read carefully our terms.