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Hi,

I have bought this software on 17-May-2011 and today is 8-Jun-2011. I have totally given up on this software and decided to throw it one side. To name a few of my frustrations:

1. Ease of installation is fine but each upgrade will require you to un-install and re-install the whole component. Due to this, I have crushed 1 server and corrupt some files on another.

2. Level of support provided is below average considering the price paid for the software. The forum is totally useless as your questions are usually ignored. The favorite answer is "Please login to your account before posting so that we can identify you". Even when I do login and post, some are left unanswered. As for the support ticket submitted, it takes few days for them to reply. And most of time, it will be thrown back to user, treating the users as fools. For example, if after an upgrade, certain features does not work, the natural reaction for AF is your settings are wrong. Come on, if user can install and use previous version, unless there is major upgrade, such basic should be understood right?

3. Since buying the software till now, there has been numerous bugs and upgrades given. However AF control of upgrades are very bad. The bug can appear in first upgrade, disappear in second upgrade but come back again in third upgrade....

4. No testing of upgrades by AF. The upgrades are thrown to me and sometimes can't even be installed. I have yet to receive an upgrade without bugs.

5. If you have alot of time and money, you may want to consider. You must also be very good in PHP to be able to make your own customizations.

The bugs are driving me crazy and certainly not a usable software in my opinion.

There should be a trial version for users to try before deciding to buy the software. Now I am stuck, there is no refund policy and un-usable software.