Purchased this extension yesterday after having a problem with a different mp3 player which was based on Flash. Wanted this to work on tablets and iPhones. Couldn't get it to work properly - so emailed the developer who responded straight away with a suggestion. When that didn't work I gave him Super Admin access to my site and he fixed the problem. He also gave me some extra advice which was worth the cost of the extension alone. Fantastic support. Couldn't ask for better.