In one case Akeeba didn't have a feature in the 2nd rated extension. However, when someone asked for it the lead developer gave his reasoning for not having added it in previously. However, by the next release he added it as an option so that advanced users could turn it on yet to keep things simple it was turned off by default.
Even though setting up the backup extension truly was easy and as simple as the click of one button. I automate everything possible and the real gem for me is the Akeeba Remote Control application that is now set up to automatically download my backup to a local machine at the schedule I chose.
I did need support to help with one element of the Remote Control installation. I submitted a ticket on a Friday and to my surprise and delete the issue was resolved and the automated backup was fully functioning by Saturday morning. Thank you Nicholas!
Save yourself the time of researching various backup extensions and just install this one. I'd be shocked if you aren't very satisfied with the results.
I've run support desks with millions of transactions/year and Luigi's support is top notch. I was very quickly e-mailed back a working solution to my problem.
The "Errors" page in ReDJ caught a few internal errors with on page graphics that Google Webmasters/Tools didn't pick up which was a bonus.
I'm happy our site went with ReDJ I think you will be too!!