When looking for tools to convert a Joomla 1.7 site to 3.x I came across this tool. It had good positive feedback so I bought it and used it to convert a 1.7 site to 3.2.2. It works like a charm, really smooth and fast. However, when I tried to open the site it didn't show up and in the admin section of the site not all parts were functioning. So I contact support. You never know how good support is until you need it. I received very fast a mail back and indeed, as indicated in the manual (which I should have read before) the problem was not due to the Migrate Me Plus tool, but due to incompatible components/modules/plugins. So I started by upgrading them one by one and when I completed the list the site functions perfectly. So before migrating a site it is best to make a full inventory of all the components/modules/etc. and check if they are compatible/available for the version to which you migrate. It is really a great tool, I can recommend it to everybody. The support I received is really top!