Never used an e-commerce solution before for a live site. I tried some other package but it's back end interface was not well organized and confusing. I managed to build my first e-shop for a customer easily and the result was very amazing. Learning curve is not steep and theextention is very powerfull. Some updates that added new features leaded to the need of some maintenance due to files i had modified but the forum posts helped me always solve the problems without even posting. Hikashop is GREAT!