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marcsitkin

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DT Donate
Support has been slow
bymarcsitkin, June 10, 2008
1 of 1 people found this review helpful
DT Donate
This component is a great idea, but I have had some minor problems with it in use. In particular,intermittently, the amount of the donation is recorded properly in paypal, but not in the donation module. I've submitted several support tickets, along with examples, and the issue has yet to be resolved. It'd been almost a month since I've heard back from the developers, who initially were very responsive.

There is also a very minor bug in the cvs export, where city state and zip headers are out of sequence. It's an easy fix to make.

The donation form is lacking an address2 line, and there isn't much, if any, entry validation.

Set up was easy, and the tie in to paypal couldn't be simpler. It also integrated well with CB1.1

Hopefully the developers will get back on track, fix the problems, follow up with the support tickets and refine what is a very promising product.
Owner's reply

This user was using Joomla 1.5. We had discovered some bugs in our 1.5 native version which have been resolved and corrected in the last release. Our development team has also multiplied to better handle support and ongoing development.

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