If you don't mind your "users online" information to be inaccurate and inflated and don't mind that your users will think their friends are on line and available to chat even when they really aren't, then this chat software is wonderful, easy-to-install, and works great. I WOULD give it excellent if not for this issue, as it is it is hard for me to give it an average rating.
Ah ! I think our support team might have misinterpreted your request ! I see what you mean. We will get this fixed in the upcoming versions :)