I have an average understanding of Joomla and by no means am I an expert. When I installed this component, I had no problems. Everything went super smooth with the installation. I did have one question that I was unsure of and decided to post it on their website. Not expecting a response I just figured I would end up trying to figure it out myself in time. Well, to my surprise within a few hours not only did they answer my question, the said they would log in to my site and help me configure it. FANTASTIC SUPPORT! This is why I would recommend this product over and over. What a great company to deal with! Thanks so much!