Setup was quite simple, and any issues I had were easily solved with some research.
Support has been fantastic. I had one problem, I still don't know what I did wrong, but support logged in to my back-end (I created a login just for them), and fixed it.
Then, I had a need to customize a page - that required core changes. Rather than charge me (which they easily could have done) for a small, simple change, they gave me some code, and the page to put it in, and even fixed it when there was a typo. Fast, courteous, friendly - everything I could want from support.
I still have some research to do (on allowing my users to search for things), but this component has been super!
Thanks, RS!Joomla, for a great product!