The Joomla! Extensions Directory ™

mikedonovan

Reviews(1)
 
bymikedonovan, January 9, 2013
En Masse
I have a number of clients using EnMasse Joomla and they have all given me
good feedback on it. In my opinion, Enmasse Joomla is quite simple to set
up and use. It helped me save time and cost, helping my clients set up and
design their e-commerce webpage. I often change the design, functionality
and add new add-on (ex: Google map) for my clients. While I do get a lot of
problems and errors, I manage to get good help through the Matamko Enmasse
support system. Will have give them 5 stars if it is so easy that I could
do it myself. In general, Im also very satisfied with the Matamko’s
support team. They are very courteous and considerate of my of problems and
they provide me with good solutions. I appreciate the very thorough and
detailed standards of communications which in my experience are key
qualities that make a difference in the quality of support provided. Their
turnaround time is something I have found to be very reassuring, because
I've had worse experiences where the support team takes ridiculous
timeframes just to come back with a simple reply. A team that shows such
qualities give me the confidence to work with them even when the products
have areas of improvements, because this is the kind of working
relationship that I believe will offer more long-term benefits for all the
parties that are involved in such an arrangement.