We are sorry that your experience has not been optimal. However this is the first we have heard of your issue. Did you bother to contact us via our contact us form about your issue accessing our website? We got no such notification. As for your issue with notification emails, this is dependent on your configuration settings, so you must have not read our user manual about this. And you obviously bought our software and logged into your account successfully, and we do not even have a forum for support, and there is not any other reason to register again to contact us via our support ticket system. So this review is extremely baffling to me as it just doesn't fit with the reality of how our site and support works. It is also puzzling that you would give us a bad review regarding support that we did not even have an opportunity to provide. Please contact us at info[at]joomlashowroom.com if you have any further questions.