Having worked with Google Maps for earlier versions of Joomla, I was skeptical of my ability to integrate Googlemaps Plugin into my web site. My first surprise was clarity of the installation instructions. Plus the fact that there were no gaps and leaps from one step to the next. Nonetheless, I ran into difficulties because I wanted to tailor the maps to my web site. So I emailed support and my second surprise was how quickly I received a constructive reply (for some other extensions, I'm still waiting for a reply after a week or more!). From then on there followed a series of exchanges and I often wondered to myself whether Support would be getting tired of some of my very basic questions, which must have been answered already 1,000 times. But there was never such a suggestion from Support and I had all the answers I needed, PLUS some suggestions about how to improve the Googlemaps presentations. All in all, this is a fantastic package offered by a dedicated Support Team that is ready to back its product to the limit. Thank you!