We did run into one problem today when copying our website to a new hosting provider. But the support from ProJoom was very prompt, friendly, and effective. We quickly worked through the issues and now things are up and running just great.
I highly recommend this product and company.
But I had a problem -- this extension conflicted with another one we were using (standard JQuery type conflict.) Bummer.
BUT -- Ari-Soft replied with very fast support, helped me quickly resolve this problem, and now life is good! So we are using this Ari-Soft product and will now look to make sure of others as well.
Bottom line: GREAT product, GREAT support, and we are very pleased on our early experience. I highly recommend this.