Installation : pretty easy. no issues
Configuration : pretty easy no issues
Documentation : fantastic documentation though it is not required. screens are well defined and self explanatory
I faced problem when File List, Database backup and File packing algorithms were set as Fast or Smart. (go to Joomlapack->options). when I set this to Slow, everything worked fine. I could see the process flow also. the problem that I faced might not be related to Joomlapack because the error log was showing as "server was not responding" when I set the algorithm to Fast. so I decide to keep it as slow.
My aim is to backup. this is freeware and there are no issues. it is perfectly fine tool
thank you so much