mydvdtrader
Dear mydvdtrader,
It is sad to hear you are unsatisfied with our services.
I would like to say, though, that our support policy states that our maximum response time is two business days. You sent a request on November 27 (Sunday), I responded on November 29 (Tuesday). Due to Saturday and Sunday being off, we have a lot of requests in the beginning of the week. On Monday, we reply to tickets marked Urgent or having first priority support. As far as I can judge, you didn't have either.
May I kindly ask you to specify the priority as Urgent or ask us directly in the body of the message to assist you asap next time you submit a request? Thank you for understanding.
MyDVDTrader, all emails you sent contained a signature (footer) with "DVD trade 79 cents blablabla" (advertising stuff yeah), wich means my emailbox will consider these emails as Spam. This way i couldn't give you the support you earned, simply because i never received your first questions by email. Hopefully you still love JRadio. After all, thanks for your review.
RvA
We already have solved SQL Injection Point but we will check it with team again and if any problem Found then sure we will solve it thanks for your time with us.
Also,there is no actual link to this componate-when you click on the download link-available via directory-its shows,this page doesnt exist error.Developer should provide direct contact for him on page,along with possible screenshots or demo of his product.
Hi there,
To answer each of your concerns:
- Does not install: I personally test all the functionality against a local installation of the Joomla! 1.6 trunk, to include install and uninstall. If it isn't installing for you, there could be a few different issues, and I'm willing to work with you to resolve them via a comment on the release notification on my site, a ticket via my Assembla space (linked from my site), or an e-mail (via the "Contact Me" link at the top of my site). I do my best to respond to all issues fairly quickly, however, I am currently deployed so internet availability isn't always the greatest.
- Link to site: I finished all the documentation on my site on April 3 and published that evening. It's possible you may have requested the link prior to it being published, in which case, I apologize.
- Extension demo: I am in the process of building a demo site for this and my other extension. I'm actually looking to have this complete within the next week or two as it's taken some time to build a fresh site from scratch.
You are wrong... Anybody can download absolutely for free this module from my site. As a proof there more unique user-IP/downloads than users in community. The only what you really can't do without user account - it's to look all features of this module work, because of it's nature (guests can't have points and ranks in AlphaUserPoints)