I would stay away from this company. First of all it is expensive product and does not work at all. Now, we spent all that money and got nothing. We filed PayPal claim and the next day Artio canceled our order and sent us email that they will not refund our money.
I have no idea what does this mean.
Hello, the support is provided through our support forums. This includes installation or setup problems. We cannot guarantee the CSS compatibility with every site; that is quite logical.
As regards your PayPal claim, filling-in the request triggers automatic cancellation. Then, based on the outcome of the claim, the order gets re-enabled or refunded.
Please note, there is this FREE edition available as well as DEMO for anyone to be able to try this component before deciding about paid version purchase, so claims about not liking it after that cannot be accepted.