This product has everything I wanted in a Help Desk Support system but had to rate it 4/5 for price reasons. I felt a competitor offers close to the same at a fraction of the price ($49 vs. $168 for unlimited domains).
Nice software though.

I found the product to be quite full of features for free but missing the ability to customize a form to have customers fill out prior to submitting the ticket like many of the competitors offer.
Will keep an eye on the product to see if more develop.

I really liked playing with the trial version of this software. The downer for me was the lack of a way for non-registered users to submit tickets which RSTickets and Billets offers. They are working on this from what I understand.
Love the Knowledgebase (I think FAQ could just go away, seems redundant) which is searchable from the joomla search as long as the plugin is enabled.
Wish the license was similar to Billets where you purchase it and are allowed to install on as many domains as you wish.
Nice product and will be keeping me eye on future releases.

This is a fairly easy to use Ticketing System that is customizable and friendly to use. I miss not having tooltips for each of the fields but its still the best product for the price at this time.

I'm running a JomSocial site and was looking for a different login I could have at the top of all my pages and this module was exactly what I was looking for and works great.

Thank You for creating this awesome, very configurable module. I really don't see how it could get any better.

Did I mention it was awesome? THANK YOU!

This has a lot of potential but is not the easiest to work with right now but it is expected during Beta and is about the best alternative since mbox (Music Box) was never developed for Joomla 1.5 unfortunately. Zina is no mbox and is buggy right now and the installation needs help and not a big fan of managing everything through the frontend but it is the closest music component to mbox as you will get. Hopefully future releases will make Zina even better then mbox.

When I was using Community Builder I would give this an excellent rating. If you use Community Builder, RSGallery2 provides a load of great features but keeping it simple. I love a photo gallery that includes a searchbot and downloading photos was easy as well as allowing users in my site to create there own albums.
Now that I moved to JomSocial (which I prefer) RSGallery is also out as its focus is CB users. I hope one day it will support us JomSocial users if we don't already have a replacement.

I would so much like to rate this excellent (which I will once it completly works).

With the very simple install of the plugin, I was immediatly able to enter a keyword in my site search and it would now look and return results from my RokBridge phpBB3 forum. How awesome is that... but when clicking on the link it doesn't translate to Joomla SEF and fails to open.

So Close and a great Start but not done yet.

I was going to give it a four just because I am unable to find a plugin for fireboard or JomComment but that's really not SEF Service Map 2's fault.

Very easy to use (I believe more so then Xmap). I have moved from xmap to SEF Service Map 2 and am enjoying the transition.

Thank You for providing a very excellent component tot he Joomla Community!!!