netrave
My subscription expired while they were releasing a new update because the old version was just useless... I asked a question about the update and got the response "Sorry support is not free." I was a member for a year while waiting for the fixes to be released. Don't waste your time.
I will stick to my answer "Support is not free". For 1 year he never asked me any support questions I checked all my emails and tickets. End users subscription was expired. He emailed me, stating component never worked for him and he need a working copy. I thought let me help him out and give him few days access to latest joomlistings version so he can install the new release and be happy. I allowed him to get latest version with free 2 or 3 day membership then he started asking me support questions related to upgrade (means component was working for him for 1 year he lied with me that it never worked). I declined him and I got this review.
Here is the full communication with the End User:
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daniel colella
Posted on: 30 Jun 2010 11:28 AM
i purchased joomlistings probably a year ago, and when i was trying to use it, it had SO many bugs, so much that the users couldnt even post a listing... there was a problem where the user had to pick a package and it was just extremely confusing... now my subscription is over and i really dont want to renew it for a product that i was NEVER even able to use...
i would REALLY appreciate it, if you can help me fix it i would REALLY appreciate it...
or maybe give me the latest version so i can actually get a working copy on my site... it has NEVER worked properly... please help
E-mail: daniel@netravedesign.com IP: 98.249.234.247
JoomClan Support
Posted on: 01 Jul 2010 07:36 AM
I will give you 2 days membership for free..
Provide me your joomclan members login
JC | JoomClan@gmail.com | 416.904.7177 begin_of_the_skype_highlighting 416.904.7177 end_of_the_skype_highlighting m
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from Daniel Colella
to support@joomclan.com
date Thu, Jul 1, 2010 at 10:12 AM
subject Re: [#QMW-699260]: joomlistings
mailed-by bounce.secureserver.net
hide details Jul 1 (8 days ago)
i think it was
daniel_colella
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from Daniel Colella
to support@joomclan.com
date Thu, Jul 8, 2010 at 11:55 AM
subject Re: [#QMW-699260]: joomlistings
mailed-by bounce.secureserver.net
hide details 11:55 AM (12 hours ago)
i was never able to login to the site to download an update?
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from JoomClan.com
to Daniel Colella
date Thu, Jul 8, 2010 at 12:16 PM
subject Re: [#QMW-699260]: joomlistings
mailed-by gmail.com
hide details 12:16 PM (12 hours ago)
DOne login now
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from Daniel Colella
to "JoomClan.com"
date Thu, Jul 8, 2010 at 1:51 PM
subject Re: [#QMW-699260]: joomlistings
hide details 1:51 PM (10 hours ago)
i cant seem to find out how to update the SQL file in myphp admin?
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from JoomClan.com
to Daniel Colella
date Thu, Jul 8, 2010 at 9:07 PM
subject Re: [#QMW-699260]: joomlistings
mailed-by gmail.com
hide details 9:07 PM (3 hours ago)
Daniel,
For support you need to sign up. I allowed you free membership because you need a working component.
Sorry support is not free.
Regards,
Hassan
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