nilay.somaia
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bynilay.somaia, February 27, 2009
I have just bought this component.
I have to say that the developers claim of "...has a fully automatic installation, and will be up and running in less than two minutes. Enjoy!" is not entirely accurate.
I have followed the instructions in their single paragraph Support and Installation page, and have had to stop, because its NOT "fully automatic". I've sent them an e-mail via their website...we wait and see.
I've seen their comments against other reviews of this product. Only a couple of questions here:
1. If they have a full user support guide available, why don't they include it with the purchase instead of having purchasers go through having to e-mail them for it?
2. They say that they should be e-mailed via their website to ensure they get the mail. Well, I've done so three times, copying the e-mail to myself, and I haven't received the copy once. So I don't know if they have received my e-mail...
I have to say that the developers claim of "...has a fully automatic installation, and will be up and running in less than two minutes. Enjoy!" is not entirely accurate.
I have followed the instructions in their single paragraph Support and Installation page, and have had to stop, because its NOT "fully automatic". I've sent them an e-mail via their website...we wait and see.
I've seen their comments against other reviews of this product. Only a couple of questions here:
1. If they have a full user support guide available, why don't they include it with the purchase instead of having purchasers go through having to e-mail them for it?
2. They say that they should be e-mailed via their website to ensure they get the mail. Well, I've done so three times, copying the e-mail to myself, and I haven't received the copy once. So I don't know if they have received my e-mail...

