I bought this product recently and for me it has been a great experience so far. Support team was responsive, made it work in the next day (I have Red5 installed) and for now I only have good word about the product. Clean, responsive, good quality, although I wanted a little bit more, but I will change my webcam and see the difference. I also looked at the competition, but there wasn't so much customization and control. I really hope that they would keep up the good work and not let the guard down. Highly recommended !!!