It is pretty Obvious situation, and I do not understand, why developer just left this untouched…
2. Almost no support from the developer.
PS: I purchased this extension, but now I have to study Java programming in order to fix this stupid issue….
We're sorry to see that you are having a problem with our product. Please allow me to explain :
1. Currently, we do not have any customers that uses or wants to use the pop-up version of the player to open more than once instance. It makes no sense having 2 or more players playing at the same time. Of course, by request this can be done, but we have not received a feature request from you. Your complaint is about something that's not part of the advertised features.
I'm sorry to see that your feedback is based on buyers remorse for something that is not supported.
Each and every support question is answered and we try our best to provide fast and accurate answers.