All the features of the module is in the parameters. also we have the description about each parameter. So this module is easy to install and use. don't need to have any document.
In your review you said you only see a loading image on your site. It is maybe your site template or 3rd party extensions have a jquery or something that conflict with our extension.
"and when other users brought this same issue up, the developer couldn't even answer or give a solution to the problem." We didn't receive any complain about our extension, if we have we also can solve it our. Can you give us evidence about the problem that we can not give the users a soluion. Also we don't receive any contact from you about your problem.
Please contact us here http://www.all4coding.com/contacts or send us an email.
so we can help you fix the problem.