I had the opportunity to use MyMuse on my Online Magazine website, the installation was almost flawless. There arose an issue regarding my site settings, and MyMuse configurations. I received an email from MyMuse letting users know that if you need any assistance with installation or problems "Just Let Us Know". I sent a email May 22nd at 12:53pm, and received a response at 2:16pm. Wow, that was quick. Since then they have been working with me and with my site to get it up and running. But the kicker is.. Today I got an email from MyMuse stating "We found the problem" also attached to the email was an updated version of MyMuse. "Just for me, or that's how I saw it". That is customer service at it's best. So once again, 5 stars over here.