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photomoto

Reviews(1)
 
byphotomoto, December 20, 2009
Joom Docs
There is no excuse for charging money for a product that is still beta-level software.

The document import is just plain broken. Several attempts to add/import documents following the meager instructions failed.

Support was no help. While they did respond initially, they were unable to resolve the problem.

Based on my experience with the app and support I have given up on this one and will not consider any Joomclan apps in the future.
Owner's reply

There is no excuse for charging money for a product that is still beta-level software.

[JoomClan] JoomDocs is on stable version for 1 year now without any issues. If it was not stable release I would have not charged for it.

The document import is just plain broken. Several attempts to add/import documents following the meager instructions failed.

[JoomClan] What attempts? Our import process is based on one click process.

Support was no help. While they did respond initially, they were unable to resolve the problem.

Based on my experience with the app and support I have given up on this one and will not consider any Joomclan apps in the future.

[JoomClan] We have never saw any case or support forum entry for these issues mentioned above. I don't where end user is asking for support. If this issue is still pending please post it in the forum so we can get you to resolution.