The only reason I give this extension a 'Fair' rating is because the program has serious potential if the support was better. But the support is the worst I have ever encountered. Up to 2 weeks to hear anything back & on the Paid Version. I made several complaints only to be asked if I had posted in the Paid Customer Support Forum and - yes i had, every time. I get the feeling that the developer handpicks who they offer support to by reading these other reviews because as a Paid customer I was promised a 2-3 day turnaround only for requests to be left unanswered for up to 2 weeks. Which delayed the launch of a website and my getting paid for the job also. If you have all the time in the world to wait for support then give this a try - it is the only one like it which is the only reason I perservered. But if you are a professional like me and require better support - look elsewhere.
Owner's replyHello, I have to disagree with you.
First, the paid version does not have 2 days guaranteed feedback time - it is Pro version.
Second, you made more than 40 posts on our support forums. Most of them have been answered in timely matter. There may be a few that took longer, but our capacity is limited.
Third, as I reviewed what you were dealing with, it were 2 most often problems, however, neither of them being a direct Booking problem: 1. JavaScript libraries (JQuery vs Mootools) conflict problem, 2. PayPal problem - caused by recent changes at PayPal side. Not mentioning, that the #1 problem is covered in our FAQs: http://www.artio.net/faqs/booking/troubles
