They responded within hours of my email, ensuring that it would work properly, despite the company's web server using fairly dated technology.
It installed perfectly, even noticing that I had JoomFish installed. I changed a few of the entries in the language file to reflect "offices" instead of a "store".
It's EXTREMELY customizable, so I got it to look as I wanted even without a template override - even let me embed an article above the component in the page.
The dated version of PHP on this particular web server gave the component a few hiccups, but again, I emailed them and within 2 hours, they had produced a fix and very easy instructions on how to do it.
5/5 for sure! It's robust enough that I might even start using it for other features on the site I hadn't even thought of!