On top of that, there were some "extras" that I desired to have coded, and for a great price they created the extra coding in only a few days.
I am a firm believer that it is support that makes the difference.
Just be patient with it. A couple times, the templates were buggy, but after contacting them, it was fixed quickly, and I was able to redownload. They will also help as needed.
The new 2.0 template has mobile support and is very stylish.
I haven't had any issues with the emails or coupon delivery.
I just think it is important to understand that as with any component, it takes some thought, configuration, and followthrough.
Great job, and thank you!