renejdm
There is no support whatsoever. I tried going to the support forum to ask questions and I just get redirected to a page that asks for money. So I am posting my concerns (and disappointment) here. I do not mind paying for a component that is good, but I would like to be able to test it first.
Also, I have no confidence when I can not even get basic forum (pre-sales) support.
Perhaps everything is good with the paid version.
Dear renejdm, the lite version is a basic version of the JCK Manager Pro, obviously this has limited functionality otherwise it wouldn’t be a lite version! We even have a plug-in which you could have downloaded & installed into this very basic version to disable the upload, it’s called ‘Disable File Upload’ and has been published on our repository for well over a year!
We have 2 parts to our forums, a free area and a professional area, both are very clearly labelled. In fact it says “This is the FREE area…” and it appears 1st at the very top of our forums and doesn’t require a subscription.
It’s a real shame that you navigated past this area down to the bottom and attempted to post your query in the area label “For Subscription Users ” and didn’t take the time to read this. We also have a pre-sales enquiries contact form which you could have contacted us via.
We place a very high value on our customers and would have been very happy to help you.

