simple to set up
clean elegant design
does not support custom icon sizes
does not update easily; had to re-create my menu with each update.*
must upload icon files seperatly for each menu; cannot access default Joomla images folder.
*Probably could have backed up the tables in the database and then restored after update, but I didn't think of that till it was too late.
It did exactly what I expected it to do right "out of the box". I had the menu I wanted with the icons I created in about 5 minutes. Creating the icons took a little longer, but most users could probably find satisfactory icons online. My only complaint was that I wanted the tooltips to be white instead of black for my dark background, and within 48 hours of submitting a ticket, on a Friday night, I had a download for the white tooltips in my email. If that isn't customer support I don't know what is.